Client FAQs

What is my Cost Centre Code?
This is your finance code that you have approval to use. If you do not know your code, speak to your manager or finance team. If, instead, you cannot find y...
Fri, 19 Jun, 2020 at 3:25 PM
Can I add another order to my existing job?
If your request involves more than one part, we suggest calculating the initial cost and then adding a note for the additional element or you could use an or...
Wed, 8 Aug, 2018 at 3:20 PM
Can I save an order to return to later?
You can do so when creating artwork for a document. Just click the Save button, which is located next to the Orderbutton at the bottom of the page when maki...
Fri, 10 Aug, 2018 at 9:10 AM
What does 'Pending' mean?
Pending is a request or order in the Pending tab on the client interface which hasn’t been started yet, so can still be deleted. The users responsible for pr...
Fri, 16 Nov, 2018 at 3:31 PM
What does 'In progress' mean?
A request or order that is In progress is being worked on but has not yet been delivered. It will have a job number.
Fri, 10 Aug, 2018 at 9:16 AM