Panacea Applications Limited
Welcome
Login
Home
Solutions
Enter your search term here...
Search
Login
to submit a new ticket
Check ticket status
02079760116
Knowledge base
Welcome to Panacea Software
Contact the Support Team
2
Raise and Manage Tickets Raised
Contact the Support Team
General FAQs
3
Glossary
General FAQs
Nudge FAQs
Notifications
3
Notifications
Too many notifications? Follow these simple steps to reduce them
List of Notifications explained
Help For KB Writers
0
T & I Services
For Suppliers
10
How to manage your availability (T&I Calendar)
How to Manage Your Bookings for T&I Services & Request Payment (Timesheets) (T&I
About the Appointments & Jobs Screen
How to manage your appointments using your Mobile Device
How to save Panacea as a shortcut on your mobile device
View all 10
For Clients
10
How to order T&I Services
How to re-order an interpreting appointment
How to check the status of your orders
How to verify T&I Services
Full Workflow for Interpreting Bookings Requiring Confirmation Calls
View all 10
For Admins and Buyers
32
Add Translation and Interpreting Agencies
Accepting T&I Requests
Invoices In Error
Agency Invoices
Creating a T&I Supplier
View all 32
FAQs
0
Suppliers
Suppliers - General
2
Registering as a new supplier organisation
File Templates
Suppliers - Sourcing/ eRFX/ Procurement
12
Company Details
Inviting colleagues to your organisation
Managing colleagues user account requests
Requirements: Supplier Perspective
Responding to Tenders & Questionnaires
View all 12
Direct P2P - Supplier
1
Direct-P2P: Supplier View
Supplier Interface
8
How to manage your price matrices
How to Respond to Requests
How to Accept Work
How to Confirm Delivery of an Order
How to submit an invoice
View all 8
Supplier FAQs
4
I have clicked Test Prices, but nothing happens!
How am I notified about a new order?
I've delivered the items. How do I get paid?
Supplier FAQs
Client Interface
Using the Client Interface
10
How to Place an Order & Request Work
Sending a quote request
Saved orders
Pending orders
Work in Progress
View all 10
Stock Control
3
Setting up stock control
Ordering stock control items
Restock (Stock Items)
Client FAQs
5
What is my Cost Centre Code?
Can I add another order to my existing job?
Can I save an order to return to later?
What does 'Pending' mean?
What does 'In progress' mean?
eProcurement / Sourcing
General
6
Qualified Suppliers
Viewing, Searching & Reporting on Suppliers in a Requirement
Import Shared Suppliers
How can I globally make a file visible with Users?
User Account Requests (Sourcing/eProcurement)
View all 6
Sourcing Settings
3
Creating and Managing Thresholds
Sourcing Settings
Prefix Formatter
Requirements
19
Requirements
Creating a Requirement
Filter Requirements
Requirements: Procurement Managers
Requirements: Contract Manager
View all 19
Notices
5
Notices
Public Contracts Register & Public Notices
Notices - Admin
Corrigendum Notices from Previous Portals
How do I edit or withdraw a published Notice?
Research Questionnaires
4
Research Questionnaires
User Invitation to Research Questionnaire
Review responses to Research Questionnaires
Inviting Unregistered Suppliers to Research Questionnaire
Tender Questionnaires
19
Tender Questionnaire Workflow
Open Procedure Workflow
Restricted Procedure Workflow
Tender Questionnaire Templates
Editing Templates and Questionnaires
View all 19
RFX Quotes
2
RFX Quotes
Create an RFX Quote Template
eAuctions
4
Creating and Setting Up eAuctions
Running eAuctions (Key User's)
eAuctions: Participant Perspective
eAuctions
Organisation Data & Document Slots
4
Organisation Document Slots
Organisation Data Slots
How to Create Data Slots
How to Create Document Slots
Expiring Documents
2
Resolve Replacement / Expired Documents
Delete Documents
eSignature
1
Creating an eSignature Request
DirectP2P
DirectP2P - Setup & Admin
8
Adding a Direct-P2P Cost Category on a Requirement
Direct-P2P: Admins
Setting up Purchase Approvers
Purchase Approval Ranges
Spend Limits
View all 8
Direct P2P - Requisitioning (Buying)
3
Direct P2P: Buyer View
Direct-P2P as an Approver
DirectP2P Exceptions - Buyer POV
Project Management User Guides
Project Management
29
Adding and Closing a Project
Project List
Adding a Job
Job Bag
Re-opening an expired or closed quote
View all 29
Project Manager FAQs
16
I can't find a job i've already ordered. Where is it?
Why have my costs been divided into two options in the client estimate email?
How do I add projects?
I can’t add myself or my colleague as a project manager on a job.
How can I unlock a user
View all 16
Managing your contacts and organisations
15
Add a contact
Adding a client organisation
Adding New Suppliers
Managing Departments and Sections
Accepting a user account request
View all 15
Setting Up the Client Interface
3
Schedule Templates
Adding or Updating Terms and Conditions
Setting Up Your File Templates
Purchase to Pay
6
Introduction
Step 1 - Project Manager Sends Purchase Order
Step 2 - Supplier confirms delivery
Step 3 - Client confirms receipt
Step 4 - Supplier submits invoice
View all 6
Charging your clients and invoicing your suppliers
5
Charging or Invoicing Your Clients
Paying your Suppliers
Manually Entering a Supplier Invoice
If you see 'select costs' when creating a charging batch
Credit batch file for Charging and Invoice Export
Managing Branded Templates
4
Request Branded Artwork
Create artwork using template
Upload images for your branded template
Accept, check and edit artwork
Resource Scheduler
4
Managing teams and available hours
Managing your tasks and hours
My Scheduler
Timesheet Costs
Timesheet (Core)
1
Timesheets (Core)
Digital Asset Management
6
Importing Assets
Using the Asset Library and Creating Boards
Asset Settings (for Asset Managers)
Approving Assets (for Asset Managers)
Managing Assets (for Asset Managers)
View all 6
The Authorisation Process
4
Creating items that require authorisation
Setting up authorisers
Authorising Requests
Using the Authorisation module for quote requests
Consent Management
1
Consent Management
Space Scheduler
4
Space Scheduler: Add & View bookings
Space Booking Report
Space Scheduler: Categories & Sections
Space Scheduler: Items
Reach
19
Reach Home Page & Dashboard
Reach Contacts
Reach Organisations
Reach Groups
Reach Deactivated Contacts
View all 19
General
Logging In
1
Two-factor authentication
Managing your costs and budgets
Budget Codes
5
Creating and Managing Budget Codes
Copy Budget Codes
Cost code formatters
Importing Budget Codes
Budgets
Costs
1
Print large-format costs
Reporting
Performance Reporting
5
Client Feedback Reports
Client Feedback
Print Costs
Supplier Selection Analysis
Use of Catalogue Items
Management Reporting
13
Stock Report
Expenditure by Cost Type
Contact Export Report
Asset Downloads
Benchmarking Report
View all 13
Expenditure Reporting
10
Activity by Cost Stage
Activity by Organisation
Budget Analysis
Client Activity
Expenditure by Account
View all 10
Charging and Invoicing
4
Charging Analysis
Charging Export
Invoice Export
Supplier Invoice Summary
T&I Reporting
3
Budget Code Expenditure Report
Language Expenditure Report
T&I Booking Report