In order to view all Knowledge Base Articles, support guides, users must be logged into the Panacea Freshdesk. This is a separate login from the main Panacea portal.
To log in and view all Knowledge Base articles, please:
- Click Login (top right hand corner) on Freshdesk/Knowledge Base.
- Provide your Freshdesk email address and password and click Login
- If this is your first time accessing our Freshdesk or you cannot remember your password, please click Forgot your password?
- Provide your email address - this should be the same email address you use to access the portal. Click Reset my password
- You will get an email from Panacea Applications Limited (support@panacea-software.com) to reset your password.
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