If you need to view/manage any support tickets you have raised with us please follow the below steps:
- Log into Panacea Freshdesk by clicking Login (top right hand corner)
- Provide your Freshdesk email address and password and click Login
- If this is your first time accessing our Freshdesk or you cannot remember your password, please click Forgot your password?
- Provide your email address - this should be the same email address you use to access the portal. Click Reset my password
- You will get an email from Panacea Applications Limited (support@panacea-software.com) to reset your password.
- View your open or pending tickets by clicking either Tickets from the top menu or Check Ticket Status
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