Requirements: Supplier Nudges

You can allow suppliers to have the ability to send you Nudges via a Requirement, such as Post-Tender Clarifications. This is useful for if suppliers have questions after a questionnaire has closed.

In order to allow Suppliers to send Nudges and enable/disable the toggles, you must be a named Procurement or Contract Manager on the Requirement AND one Procurement or Contract Manager should be set as "Supplier Contact" to be the recipient of the Nudge

There are two options for when a supplier can send a Nudge via a Requirement:

Suppliers that have submitted a response to a questionnaire can send a Nudge once the questionnaire has closed

• Any supplier that has submitted a response to the questionnaire will be able to send a Nudge via the requirement once the questionnaire has closed
• This is automatically enabled by default once a questionnaires submission deadline has passed
  • This can be enabled/disabled in the RFX tab of the requirement by clicking the speech bubble icon next to the relevant questionnaire 
  • To enable/disable this toggle, you must be a named Procurement or Contract Manager on the Requirement AND a Procurement/Contract Manager must be set to a "Supplier Contact"
• This icon is green when enabled, and red when disabled
• This will be automatically disabled when the requirements stage is set to Cancelled, Closed or Expired

Suppliers that are listed in the Suppliers tab of the Requirement

• Any supplier that is listed in the Suppliers tab of the requirement, including if they've been added manually, will be able to send a Nudge via the requirement
• This is automatically disabled by default
  • This can be enabled/disabled in the Suppliers tab of the requirement by clicking the speech bubble icon in the upper right corner next to “Suppliers can nudge?” 
  • To enable/disable this toggle, you must be a named Procurement or Contract Manager on the Requirement AND a Procurement/Contract Manager must be set to a "Supplier Contact"

• The icon is green when enabled, and red when disabled

Who receives supplier Nudges?

Nudges sent by suppliers will be notified to the user set as the Supplier Contact in the People tab of your requirement

• The Supplier Contact can only be set for Procurement and Contract Managers belonging to the Main Organisation

• Click on the speech bubble icon next to a Procurement or Contract Manager user in the Peoples tab to assign them as the Supplier Contact

  • The icon will be green for the user assigned as the Supplier Contact

  • The user that created the requirement will be automatically be set as the Supplier Contact if they belong to the Main Organisation

  • Only one user can be set as the Supplier Contact
    

Any user set as Responsible for Clarification Q&A's in the People tab can view and respond to supplier Nudges in the Nudges tab of the requirement, but only the Supplier Contact will be notified