If you receive an email or notification on the software asking you to confirm the arrival of your order, log into Panacea and follow these directions.
- Click Confirm Receipt under the 'Client Interface' drop-down menu.
- This displays orders awaiting receipt confirmation. Click View to open the receipt.
- If you are happy with the items/service, click Confirm.
- If you are not satisfied with the items/service, click Back to exit this menu and inform your Project Manager (via your normal communication channels).
A notification will now be sent to the Supplier Contact named on the cost, the Finance Contact, and the Primary Contact to notify them the receipt of goods is confirmed, therefore it is possible to upload an invoice against this job if configured.