Using the Client Interface
Clients, Administrators, Project Managers and Client Managers can all place orders via the Client Catalogue to request work. Client users will have the Cl...
Tue, 22 Nov, 2022 at 9:01 AM
Use this option if you cannot find an item in the catalogue that matches your specifications: Use the link on your catalogue screen to select the quotatio...
Tue, 20 Apr, 2021 at 1:52 PM
Artwork/Design templates you have saved are stored here. Under 'Client Interface' drop-down menu select Ordering. Then select the Saved Orders tab...
Tue, 20 Apr, 2021 at 1:52 PM
Using the Pending tab you can review the requests you have placed on which work has not yet commenced. Whilst you are in this screen you have the option...
Tue, 20 Apr, 2021 at 1:52 PM
Once your request has been received and progressed by the Project Managers, it will move from the Pending tab to the In Progress tab of the Client Interf...
Fri, 29 Jul, 2022 at 10:53 AM
If you receive an email or notification on the software asking you to confirm the arrival of your order, log into Panacea and follow these directions. Cli...
Mon, 21 Aug, 2023 at 11:54 AM
You can find details of your completed orders and re-order an item in the 'Completed' tab. Go to the 'Client Interface' > 'Ordering...
Tue, 20 Apr, 2021 at 1:52 PM
The client can then keep track of their order by navigating across the different tabs on the Ordering page. The order in which the tabs are shown reflects t...
Wed, 7 Oct, 2020 at 3:58 PM
Nudges can only be sent to users that have logins. When you have been sent a Nudge you will receive a notification within Panacea; depending on your Notific...
Fri, 4 Nov, 2022 at 12:18 PM
Document (File) templates allow the organisation to share supporting documents, user guides, templates and files with clients placing orders. Downloadin...
Thu, 15 Feb, 2024 at 8:10 AM