Please check the contacts email ID is valid. If it is, and they can receive emails other than those you send from Panacea, this could be because our servers are blocked by their systems. Please ask their IT department to whitelist our servers: Live site: 84.18.209.34 & Test site: 84.18.209.35. Once they have unblocked us, send them a test email from Panacea and check they have received it.
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