When responding to a Tender Questionnaire, you can raise Clarification Questions if you require more clarity or guidance for a question.
- Head to Participate > My Questionnaires.
- Alternatively, head to Participate > Requirements > Select the relevant Requirement/Tender Activity > RFX tab
- Under the Clarification Q&A column, click View next to the relevant Questionnaire.
- This will open up the Clarification Q&A screen.
- This will show all published Clarification Questions that have previously been asked and answered by an evaluator.
- You can filter through these by selecting different Sections from the drop-down menu.
- If there isn't an already Published Clarification Q&A that has answered your question, click Ask New Question.
- Choose which section your question relates to from the drop-down menu, type out your question and click Submit Question.
- If you'd like to ask a private clarification question, you may tick the "We request a private response" tick-box which will flag this as a question requested to be private to the clarification respondent.
- An evaluator will then answer your question, and it will either:
- be published within the Clarification Q&A window, and you will receive an e-mail to alert you to newly published answers
- be answered privately, which you can view in your outstanding notifications.
When your clarification question has been you will receive a notification with a link to the answer.
N.B. You will only be able to raise Clarification Questions up until the Clarification Q&A deadline. When opening the Clarification Q&A screen, the deadline will be listed in red across the top of the window.