Asking Clarification Questions

When responding to a Tender Questionnaire, you can raise Clarification Questions if you require more clarity or guidance for a question.

• Head to Participate > My Questionnaires.
  • Alternatively, head to Participate > Requirements > Select the relevant Requirement/Tender Activity > RFX tab
• Under the Clarification Q&A column, click View next to the relevant Questionnaire.
• This will open up the Clarification Q&A screen.
  • This will show all published Clarification Questions that have previously been asked and answered by an evaluator. 
  • You can filter through these by selecting different Sections from the drop-down menu.
• If there isn't an already Published Clarification Q&A that has answered your question, click Ask New Question.
  • Choose which section your question relates to from the drop-down menu, type out your question and click Submit Question.
  • If you'd like to ask a private clarification question, you may tick the "We request a private response" tick-box which will flag this as a question requested to be private to the clarification respondent.
  • An evaluator will then answer your question, and it will either:
    • be published within the Clarification Q&A window, and you will receive an e-mail to alert you to newly published answers
    • be answered privately, which you can view in your outstanding notifications.

When your clarification question has been you will receive a notification with a link to the answer. 

N.B. You will only be able to raise Clarification Questions up until the Clarification Q&A deadline. When opening the Clarification Q&A screen, the deadline will be listed in red across the top of the window.