For Admins and Buyers

Generate T&I Booking Reports
Home > Reports > T&I Booking Report  The T&I booking report allows key users, client administrators and client managers to monitor all b...
Wed, 27 Mar, 2024 at 9:48 AM
Client Admin: Adding a contact to your organisation
Please check the contact is not already on Panacea Software, if so please check their details are correct. If not, you can edit them.  To add a new con...
Mon, 21 Jun, 2021 at 4:51 PM
Adding a Client Organisation (Specific to T&I)
To add an organisation, click on the Add Organisation icon in the top navigation bar Filling out the Main Details tab               Type in your organ...
Tue, 28 Nov, 2023 at 12:30 PM
Client Admin: Ordering on behalf of other contacts
As a Client Admin user, you are able to place orders on behalf of other contacts within your organisation. Ordering can be found under Client Interface o...
Wed, 1 Jun, 2022 at 12:04 PM
Complete Easy Read workflow
Client places order through catalogue  Go to the client catalogue and select Easy Read.  Input a description of the work required.  Upload any relevant ...
Tue, 4 Feb, 2020 at 1:09 PM
What if I need to credit a client or request a credit or refund from a supplier?
The four steps below set out the workflow to follow to process credits or refunds for Translation and Interpreting services.  It allows you to add a negativ...
Tue, 6 Apr, 2021 at 4:25 PM
Guidance on Video (Online) Interpreting + Whereby meeting
Selecting Video (Online) Interpreting + Whereby meeting will automatically generate a Whereby meeting link, meaning that the client only needs to place a bo...
Fri, 2 Oct, 2020 at 5:43 PM
Nudge
Nudges can only be sent to users that have logins. When you have been sent a Nudge you will receive a notification within Panacea; depending on your Notific...
Fri, 26 Aug, 2022 at 2:54 PM
Team Nudge
In addition to Nudge, Team Nudge enables users who often share jobs, to view and act on Nudges sent from other team members. This tool eases communication a...
Fri, 13 Nov, 2020 at 4:15 PM
T&I - Complete Automated Workflow
Interpreting appointments: Face to face, Telephone, Online appointments General workflow: A client places an order via the Client Catalogue. The T&am...
Thu, 27 Jan, 2022 at 9:49 AM