Panacea Applications Limited

Add the organisation and a primary contact (adding a new supplier). On the 'Language Services' tab under Settings, scroll to the bottom of the ...

New Translation & Interpreting orders are picked up from the home page under New requests to be processed and are flagged as follows: Yellow flags - ...

Invoices that are higher or lower than the original price quoted to the client will appear in T&I services - > Supplier Payment Tasks - > under I...

Agencies will usually send an invoice of all jobs rather than invoicing through the system. They will reference the job either by the job number or the c...

Add the organisation     1. Click the Add an organisation button in the top menu bar.     2. Enter the organisation's name and select the 'Orga...

Multiple requests, such as recurring interpreting appointments or multi-language translations, will be flagged in red in the New requests to be processed sc...

Please see below the different types of emails that are sent out from start to finish of a T&I booking. Listed below each email is a summary of all the ...

Multi-language translations, will be flagged in red in the New requests to be processed screen. This is because a supplier cannot automatically be selected ...

If the interpreter has accepted the appointment, or if there is no supplier available: Click onto the Cost, and click the 'Cancel Appointment' but...

If the software cannot find a supplier you can run a 'Contact Export' report to locate the contact details for qualified suppliers of any given lang...