Add the organisation and a primary contact (adding a new supplier).
On the 'Language Services' tab under Settings, scroll to the bottom of the page where you can press Select Language to add.
Here you can select from existing languages to connect to the agency.
If you do not see the language you wish to add, please contact Panacea Support where we can set up this language for you.
Tick the box next to the type of work they offer.
If you have authorised the agency to set their own rates, you can alter the rates at this point. For more information please see below.
Tick the box next to the interpreter and click Add.
You will then see that the interpreter and their service is shown as Enabled.
Setting Rates:
If you would like the agency to be able to define their rates, go to the 'T&I Settings' tab.
Tick the box for Can set own rates.
You can then amend their rates by going back to the 'Language Services' tab, clicking Edit, amend the rates and then press Update.
Do not require availability via Calendar:
If you would like the agency to not need to mark their calendar as available (i.e. the software will treat them as always being available), go to the 'T&I Settings' tab.
Tick the box for Does not you use calendar to confirm availability .
NB: If when setting up the supplier you wish for them to be able to respond to quote requests please follow the workflow attached here for the required set up.