For Admins and Buyers
Add the organisation and a primary contact (adding a new supplier). On the 'Language Services' tab under Settings, scroll to the bottom of the ...
Tue, 28 Nov, 2023 at 12:51 PM
New Translation & Interpreting orders are picked up from the home page under New requests to be processed and are flagged as follows: Yellow flags - ...
Tue, 31 May, 2022 at 4:11 PM
Invoices that are higher or lower than the original price quoted to the client will appear in T&I services - > Supplier Payment Tasks - > under I...
Tue, 3 Oct, 2023 at 11:38 AM
Agencies will usually send an invoice of all jobs rather than invoicing through the system. They will reference the job either by the job number or the c...
Thu, 26 Jul, 2018 at 2:54 PM
Add the organisation 1. Click the Add an organisation button in the top menu bar. 2. Enter the organisation's name and select the 'Orga...
Tue, 28 Nov, 2023 at 10:50 AM
Multiple requests, such as recurring interpreting appointments or multi-language translations, will be flagged in red in the New requests to be processed sc...
Tue, 30 Jun, 2020 at 12:42 PM
Please see below the different types of emails that are sent out from start to finish of a T&I booking. Listed below each email is a summary of all the ...
Tue, 21 Apr, 2020 at 9:47 AM
Multi-language translations, will be flagged in red in the New requests to be processed screen. This is because a supplier cannot automatically be selected ...
Thu, 10 Mar, 2022 at 12:08 PM
If the interpreter has accepted the appointment, or if there is no supplier available: Click onto the Cost, and click the 'Cancel Appointment' but...
Wed, 15 May, 2024 at 2:14 PM
If the software cannot find a supplier you can run a 'Contact Export' report to locate the contact details for qualified suppliers of any given lang...
Tue, 12 May, 2020 at 5:04 PM