You can find details of your completed orders and re-order an item in the Completed tab.
NB: You can only re-order jobs which have been placed through the Client Catalogue. Jobs which have been placed by Project Managers via the Add Job icon cannot be re-ordered.
- Go to the Client Interface > Ordering > Completed (tab)
- Click on the Re-order button next to the job you want to re-order
Re-ordering an interpreting appointment
- Specification is retained including date and time (editable).
- File uploaded by client is retained-if no file was uploaded upon creation of original job then no file can be uploaded (un-editable).
- Title is retained (editable)
- Budget code is retained but you will need to re-input the budget code when you get to the checkout tab. This is because there may be multiple items in the basket which require different budget codes.
For Project Managers:
- When accepting a re-order into a job bag, the job is given a new job number. However, you can view the previous job name and number on the main details page.
- The supplier selected for the new job is likely to be different from the supplier who did the original job.
- The normal workflow will then need to take place, i.e. supplier must accept job, job detail emails are sent out to the supplier and client etc.
How can you view jobs in the Client Interface which have been ordered through the Add Job icon?
- Jobs which are added by Project Managers via the Add Job icon can be made visible in the Completed tab of the client who the order was placed on behalf of.
- To do this, go to the main details tab of the job and tick the box which says 'Show job on client ordering screen'. However, the client contact attached to the job still cannot re-order this item.
NB: This tick-box is not visible for jobs which have been ordered through the client interface since they are already visible in the completed tab.