Panacea Applications Limited

Interpreting Booking a single interpreting appointment (including BSL and Registered interpreting) Navigate to Client Interface > Ordering. Sel...

You can find details of your completed orders and re-order an item in the Completed tab. NB: You can only re-order jobs which have been placed through t...

The client can then keep track of their bookings by navigating across the different tabs on the Ordering page. The order in which the tabs are shown reflect...

After a translation or interpreting appointment is completed, the supplier is required to upload the translated document or submit their appointment timesh...

1. Client places the order Select Booking Requiring Confirmation Call from the catalogue.  Enter the appointment details in the same way as when booking ...

Interpreting General workflow: First you place an order for a T&I service via the Client Catalogue. (See: How to order T&I services) The T&am...

The T&I booking report allows key users, client administrators and client managers to monitor all bookings placed by their organisation, department or t...

If you have been advised not to use Nudges to report cancellations, please contact the relevant Translation and Interpreting team via email. To cancel a...

Nudges can only be sent to users that have logins. When you have been sent a Nudge you will receive a notification within Panacea; depending on your Notific...

For T&I Clients, on top being able to view confirmation codes by email, it is possible to view via the Panacea portal. You can view the In Progress ...