Nudges can only be sent to users that have logins. When you have been sent a Nudge, you will receive a notification within Panacea; depending on your Notifications settings you can also receive an email when you have a new notification.
When responding to a Nudge you can react with "Yes" or "No", add a note with extra detail if required and attach documents that are viewable to both parties.
For Suppliers
Asking the PM a question about a specific job:
- From your Live Orders screen, click into the specific job and press +Nudge from the top bar.
- Type in your query and then press +Add Nudge - the PM will then be notified automatically.
Asking the PM a question about a quote request:
- From your Quote Requests screen, click into the specific request and press +Nudge from the top bar.
- Type in your query and then press +Add Nudge - the PM will then be notified of your query.
Asking the PM a question about the delivery of a job
- From your Delivery Confirmation screen, click into the specific job and press +Nudge from the top bar.
- Type in your query and then press +Add Nudge - the PM will then be notified of your query.
Asking the PM a question about an invoice
- From your Supplier Interface > Submit Invoices screen, click on the button labelled Submit an invoice.
- Click into the specific job and then click on the button labelled Nudge.
- Type in your query and then press +Add Nudge - the PM will then be notified of your query.
To view your Nudges correspondence:
- To view all your out-standing Nudges, please click Nudge > View.
If you respond to a Nudge from your View > Nudges screen, this will remove the notification from your Bell icon.
In the View > Nudges screen you have the option to filter your nudge view to suit your preference. Click Save Filters to make this your default view.