Nudges can only be sent to users that have logins. When you have been sent a Nudge you will receive a notification within Panacea; depending on your Notifications settings you can also receive an email when you have a new notification.
When responding to a Nudge you can say "Yes" or "No" and add a note with extra detail if required. Please note, if you need to add any comments regarding a nudge, please do so before pressing "Yes" or "No".
For Suppliers
Asking the PM a question about a specific job:
- From your Live Orders screen, next to the specific job click the Nudge button.
- Type in your query and then press +Add Nudge - the PM will then be notified automatically.
Asking the PM a question about a quote request:
- From your Quote Requests screen, click into the specific request and press +Nudge from the top bar.
- Type in your query and then press +Add Nudge - the PM will then be notified of your query.
Asking the PM a question about the delivery of a job
- From your Delivery Confirmation screen, click into the specific job and press +Nudge from the top bar.
- Type in your query and then press +Add Nudge - the PM will then be notified of your query.
To view your Nudges correspondence:
- To view all your out-standing Nudges, please click Nudge > View.
