Nudges can only be sent to users that have logins. When you have been sent a Nudge you will receive a notification within Panacea; depending on your Notifications settings you can also receive an email when you have a new notification.
When responding to a Nudge you can say "Yes" or "No" and add a note with extra detail if required. Please note, if you need to add any comments regarding a nudge, please do so before pressing "Yes" or "No".
For Suppliers
Asking the PM a question about a specific job:
- From your Live Orders screen, next to the specific job click the Nudge button.
- Type in your query and then press +Add Nudge - the PM will then be notified automatically.
Asking the PM a question about a quote request:
- From your Quote Requests screen, click into the specific request and press +Nudge from the top bar.
- Type in your query and then press +Add Nudge - the PM will then be notified of your query.
Asking the PM a question about the delivery of a job
- From your Delivery Confirmation screen, click into the specific job and press +Nudge from the top bar.
- Type in your query and then press +Add Nudge - the PM will then be notified of your query.
To view your Nudges correspondence:
- To view all your out-standing Nudges, please click Nudge > View.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article